At TendaLove, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our dating platform.
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Information We Collect
We collect information that you provide directly to us when you create an account, complete your profile, or use our services. This includes:
- Personal details (name, age, gender, location)
- Profile information and photos
- Communication preferences
- Messages and interactions with other users
- Payment information for premium services
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How We Use Your Information
We use your information to:
- Create and maintain your TendaLove account
- Provide personalized match recommendations
- Facilitate communication between users
- Improve our services and user experience
- Send important updates and notifications
- Ensure platform safety and security
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Profile Visibility
Your profile information is visible to other TendaLove users to help facilitate connections. However, we never share your:
- Exact location (only general area is shown)
- Contact information before you choose to share it
- Payment details with other users
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Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption of sensitive data
- Secure servers and infrastructure
- Regular security audits
- Limited employee access to user data
While we take reasonable precautions, no online service can guarantee complete security.
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Your Rights & Choices
You have control over your information:
- Update or delete your profile at any time
- Control who can see your profile information
- Opt-out of marketing communications
- Request deletion of your account and data
- Download a copy of your personal data
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Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Analytics and performance monitoring
- Customer support services
- Cloud storage and hosting
These providers only access information needed to perform their functions and are prohibited from using it for other purposes.
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Cookies & Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences
- Understand how you use our platform
- Improve our services
You can control cookie settings through your browser preferences.
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Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our platform
- Sending email notifications to users
- Displaying prominent notices within the app
Continued use of TendaLove after changes constitutes acceptance of the updated policy.
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Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
- Email: privacy@tendalove.com
- Support Center: Within the TendaLove app
- Mail: TendaLove Privacy Team, Nairobi, Kenya
Remember: Your safety is important to us. Never share personal contact information, financial details, or passwords with other users. Report any suspicious behavior to our support team immediately.